Terms & Conditions

About DigiaAstha

DigiaAstha is an online women’s fashion brand operated by DIGIAASTHA CONSULTANCY PRIVATE LIMITED.

The current product categories offered through DigiaAstha are Sarees and Kurta Sets. Products available for purchase are those displayed on the website at the relevant time.

Eligibility to Use the Website

You should use the website and place orders only if you are legally capable of entering into a binding transaction under applicable law.

Where a person is not legally competent to enter into a contract independently, use of the website should take place through or with the involvement of a parent, legal guardian or other legally authorized person, as applicable.

Customer Accounts

Certain website features may require a customer account or login.

When creating or using an account, you are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your login credentials.
• Preventing unauthorized use of your account.
• Updating information where it changes.
• Informing DigiaAstha if you become aware of unauthorized access to your account.

Product Information

DigiaAstha displays information relating to products available through the website, which may include product names, images, descriptions, colours, sizes, prices and other product-related information.

We make reasonable efforts to present product information clearly. However, the appearance of colours may vary between devices or displays.

Customers should review the product page and available information before completing a purchase.

Product Availability

Products displayed on the website are subject to availability.

A product may become unavailable before or after an order is submitted due to inventory changes, technical issues or other operational reasons.

If an ordered product cannot be supplied after payment has been received, the order will be handled in accordance with the applicable refund or cancellation process and applicable law.

Pricing

Product prices applicable to a purchase are displayed on the website at the time the customer places the order, subject to any correction required for an obvious technical or display error.

Any taxes, charges or other amounts applicable to an order will be displayed or communicated as applicable during the purchase process.

Prices and product availability may change from time to time. Such changes do not automatically alter a previously completed transaction except where required by applicable law or where an obvious error has occurred.

Orders

When you submit an order through DigiaAstha, you are requesting to purchase the products included in that order using the details provided by you.

Customers are responsible for checking product, quantity, size, delivery address, contact details and other order information before submitting the order.

Order confirmation or other electronic communication may be sent using the email address or mobile number provided during the ordering process.

Order Acceptance and Cancellation

DigiaAstha may be unable to process or fulfil an order in certain circumstances, including product unavailability, unsuccessful payment, incorrect order information, suspected misuse, technical errors or other legitimate operational reasons.

Any cancellation initiated by DigiaAstha will be handled along with the applicable payment or refund process, subject to applicable law and the policies displayed on the website.

Payments

Available payment methods will be displayed during checkout.

Online payments may be processed through third-party payment service providers. A transaction may be subject to verification or authorization by the relevant bank, payment provider or payment network.

An order should not be treated as successfully paid solely because an amount appears to have been initiated or debited. The applicable transaction status and order records will be used to determine whether payment has been successfully received or confirmed.

Shipping and Delivery

Orders requiring physical delivery will be shipped to the delivery address provided by the customer during checkout.

Customers are responsible for providing a complete and accurate delivery address, contact number and other information required for delivery.

Shipping, dispatch, delivery, failed delivery and related matters are governed by the Shipping Policy made available on DigiaAstha.

Returns and Replacements

Eligibility for a return or replacement depends on the circumstances of the order and the applicable Return & Replacement Policy displayed on the website.

Customers requesting a return or replacement may be required to provide order information and details reasonably necessary to review the request.

Refunds and Cancellations

Refund and cancellation requests are subject to the Refund & Cancellation Policy displayed on DigiaAstha and any rights available under applicable law.

Where a refund is approved, processing may involve the payment service provider, bank or payment method used for the original transaction.

Customer Responsibilities

When using DigiaAstha, you agree not to:

• Provide knowingly false or misleading information.
• Attempt unauthorized access to another customer’s account or order.
• Interfere with the normal operation or security of the website.
• Introduce malicious code, automated abuse or harmful technical material.
• Use the website for fraudulent or unlawful activity.
• Misuse product information, website content or company information.

Website Content

Text, graphics, layout, brand elements, website design and other content displayed through DigiaAstha may be owned, licensed or otherwise lawfully used by the company or relevant rights holders.

Website content may not be copied, reproduced, republished or commercially exploited without appropriate authorization where such authorization is required.

Third-Party Services

DigiaAstha may rely on third-party services for activities such as payment processing, website infrastructure, communications, shipping or delivery.

Certain interactions with third-party services may also be governed by the terms and policies of those providers.

Privacy

Personal information associated with use of the website, customer accounts, orders and customer communications is handled in accordance with the DigiaAstha Privacy Policy and applicable requirements.

Customers should review the Privacy Policy for further information regarding how personal information may be collected, used, stored or shared.

Website Availability

DigiaAstha may occasionally be unavailable due to maintenance, updates, technical issues, hosting interruptions, network problems or circumstances beyond reasonable operational control.

Website features, layout and functionality may be changed or updated from time to time.

Limitation of Liability

To the extent permitted by applicable law, DigiaAstha and DIGIAASTHA CONSULTANCY PRIVATE LIMITED will not be responsible for losses arising solely from circumstances outside their reasonable control, unauthorized customer account use caused by failure to protect login credentials, or third-party services outside the company’s direct control.

Nothing in these Terms is intended to exclude, restrict or waive any right or remedy that cannot legally be excluded or restricted.

Fraud and Misuse

Orders, accounts or website activity reasonably suspected of fraud, unauthorized activity or misuse may be reviewed, restricted or cancelled where appropriate.

DigiaAstha may request reasonable verification before processing an order, account request, refund, replacement or other transaction where verification is necessary.

Electronic Communications

By using the website, you acknowledge that transaction-related communications may be provided electronically, including through the website, email, SMS or other contact methods associated with your order or account.

These communications may include order confirmations, payment information, shipping updates, account information, support responses, cancellation information or refund-related communications.

Applicable Law and Disputes

These Terms and Conditions and transactions through DigiaAstha are subject to applicable laws in India.

Subject to applicable law and any statutory rights or remedies available to consumers, disputes relating to these Terms or use of the website may be dealt with by courts or other competent forums having lawful jurisdiction, including where applicable in Ernakulam, Kerala.

Changes to These Terms

DigiaAstha may update these Terms and Conditions when reasonably necessary to reflect changes to website functionality, business operations, policies or applicable requirements.

The latest version of these Terms will be made available on this page with the applicable updated date.

Contact and Grievance Support

Customers may contact DigiaAstha regarding an order, account, website issue, complaint or these Terms and Conditions using the contact details provided below.